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FOREWORD
Welcome to the
completely updated Second Edition of my book, Mind Your
Own Business.
MYOB
- 2 contains over 100 pages of additional insights
developed in the two decades since the original book was published.
The Second Edition
has been updated to reflect the many changes in the industry over
the past 20 years. Those changes include the increasing sophistication
of dealerships.
The Second Edition
also covers the growth of dealerships into what is now known as
the powersports industry – beyond motorcycles, to categories
including ATVs and watercraft.
It reflects
changes in the way products are sold, including the influence of
the Internet. It also reflects the greater knowledge today’s
consumers have relating to the products, dealerships and P&A
retailers.
Why I wrote this book
Throughout my
40-year career I've been studying and researching merchandising
and marketing as it relates to recreational products. My main concern
was how it pertains to the retail powersports business.
My travels have
given me the opportunity to spend countless hours with many wonderful
dealers around the world. Dealers who, collectively, know more about
the business than any one person ever will. Many were kind enough
to share some of their ideas with me. Those ideas have been corroborated
and are incorporated in this book.
For the past
two decades I've been conducting seminars and working with importers,
manufacturers, warehouse distributors, dealers and their sales staffs.
During the same time I've written marketing articles for trade and
consumer motorcycle and powersports publications.
I wrote the
original edition of the book because I’d been asked by some
of those attending my seminars if the information we covered was
available in book form. It wasn't. I referred them to a particular
trade publication in hopes they could find what they were looking
for. Sometimes I'd send them copies of articles from my library.
Eventually I wrote the book
The original
edition has been out of print now for many years. Yet I continued
to get requests for my book. That’s why I created this Second
Edition, MYOB - 2.
More new people
are entering the powersports industry every day. Most are coming
in with very little training. Few have any sense of the history
of our industry. Given the changing nature of the industry, including
the influence of new entrants and new products, there is little
chance these new people will be able to get the help, training and
information they need to be successful.
The powersports
business has been good to me. I'm a motorcyclist and like both the
business, and the people in it. I know of no other industry where
all the players know each other by first name. This industry is
more like an extended family.
I’ve enjoyed
riding my motorcycles and spending time with many of the riders
I've met over the years. It is my honest belief that if more people
rode motorcycles, there would be less crime and violence in the
world. Motorcycle riding is a natural high.
Although I'm
called an optimist (among other things), I believe I can have a
positive impact on the industry by helping the people who work for
the dealerships. When they become more professional, they'll introduce
more people into the wonderful world of motorcycling and powersports.
If more motorcycles and powersports units are sold, regardless of
brand, our industry and the rest of humanity – I'd like to
believe – will benefit.
Lest I lead
you astray, the information in this book did not come through divine
wisdom. I have to thank literally hundreds, perhaps even thousands
of people who have helped guide me for the past 40-odd years.
NOTE: The following
is addressed to feminists, sexists, linguists, grammarians and those
concerned with gender-specific pronouns and adjectives.
Motorcycling
and the world of powersports traditionally was a male-dominated
sport. In recent years many more women have become involved –
a fact for which I'm grateful. However, I find it cumbersome and
awkward to use "her/him," "herself/himself,"
"he/she," and "he or she." Therefore, I will
use only the male gender to define customers, dealers, etc. You
may translate the gender to suit yourself. If you find it impossible
to do so, forgive me. I just couldn't face the clumsiness and was
unable find a reasonable alternative; such are the limitations of
the English language or of this author.
John Wyckoff
Corrales, New Mexico
January 2005
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